Being a Manager – A Mitchell Hub Blended Course
Learn what it means to become a manager
Being a Manager focuses learning on the specific skills and mindsets of a manager and is particularly useful for new managers transitioning from a individual contributor role.
This program blends the flexibility of online learning with the value of sharing perspectives in discussions led by an experienced industry leader.
Course Structure
6 Online Learning Segments
4 Virtual Discussions, typically including:
- Stories from the Field by an Experienced Business Professional
- Role-Play / Scenarios
- Open Discussion
- Takeaways – Tool, Resource, or Connection
Welcome & Conclusion Sessions
Course Topics
Being a Manager
Challenges & Expectations
Responsibilities & Delegation
Providing Motivation
Understanding Motivation
Applying Theories of Motivation
Conflict & Problem-Solving
The Stages of Conflict
Developing Your Approach to Problem-Solving
Understanding Neurodiversity
Defining Neurodiversity
Applying a Neurodiversity Lens
Effective Communication
Communication Challenges
Listening & Non-Verbal Communication
Interpersonal Skills
Personalities
Emotional Intelligence
Features of Leadership
Course Schedule
Virtual sessions are scheduled on Wednesdays at 3:00 p.m. (Eastern Time) on the schedule below.
A schedule of recommended online modules relevant to the discussions is provided.
January 28, 2026 - Online courses open
Explore course
Check technology
February 4, 2026 - Welcome Session
Orientation to the course, Mitchell Hub and Success & Support site.
Meet the course facilitator
February 18, 2026 - Seminar 1
Transitioning to Management
Recommended modules:
* Being a Manager
* Providing Motivation
March 4, 2026 - Seminar 2
Techniques for Conflict Resolution
Recommended modules:
* Conflict
* Problem-Solving
March 18, 2026 - Seminar 3
Applying Neuroequity in the Workplace
Recommended module:
* Defining Neurodiversity
April 1, 2026 - Seminar 4
Giving & Receiving Feedback
Recommended modules:
* Effective communication
* Interpersonal Skills
April 15, 2026 - Completion Session
Reflection
Celebration
Next Steps
Facilitator
Craig Fisk
Craig M. Fisk is an accomplished manufacturing and operations leader with over 25 years of experience driving performance, efficiency, and innovation in complex industrial environments. Currently serving as Director of New Products at Jeffco Fibres, Craig specializes in integrating new product development into manufacturing operations, optimizing production systems, and fostering cross-functional collaboration to deliver measurable results. His leadership has consistently produced record-setting improvements in throughput, cost reduction, and team performance.
Prior to his current role, Craig held a series of progressive leadership positions at both Jeffco Fibres and Rogers Corporation, where he developed deep expertise in operational strategy, lean manufacturing, and employee engagement. He is known for his ability to turn strategic vision into operational success. Craig holds both an Executive MBA and a Bachelor of Science in Business Administration from Nichols College.
WHO SHOULD ENROLL?
This course is 100% online.
Recommended for individuals new to management roles or looking to improve their management skills.
There are no academic prerequisites to enroll.
Access to a computer and internet access is needed to access online course materials and virtual sessions.
Looking for something else?
Check out the full Mitchell Hub catalog!